Gaya APA
Harris, Elaine K.. (2012).
Customer service A pratical approach .
New Jersey:
Pearson Prentice Hall.
Gaya Chicago
Harris, Elaine K..
Customer service A pratical approach.
New Jersey:
Pearson Prentice Hall,
2012.
Text.
Gaya MLA
Harris, Elaine K..
Customer service A pratical approach.
New Jersey:
Pearson Prentice Hall,
2012.
Text.
Gaya Turabian
Harris, Elaine K..
Customer service A pratical approach.
New Jersey:
Pearson Prentice Hall,
2012.
Print.