Gaya APA

Suparmo, Ludwig. (2011). Crisis management and public relations : mengatasi krisis, memulihkan citra . Jakarta: PT. Indeks.

Gaya Chicago

Suparmo, Ludwig. Crisis management and public relations : mengatasi krisis, memulihkan citra. Jakarta: PT. Indeks, 2011. Text.

Gaya MLA

Suparmo, Ludwig. Crisis management and public relations : mengatasi krisis, memulihkan citra. Jakarta: PT. Indeks, 2011. Text.

Gaya Turabian

Suparmo, Ludwig. Crisis management and public relations : mengatasi krisis, memulihkan citra. Jakarta: PT. Indeks, 2011. Print.