Gaya APA
Tjiptono, Fandy. (2017).
Service management mewujudkan layanan prima edisi 3 (3 (Tiga)).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
Service management mewujudkan layanan prima edisi 3.
3 (Tiga)
Yogyakarta:
Andi,
2017.
Text.
Gaya MLA
Tjiptono, Fandy.
Service management mewujudkan layanan prima edisi 3.
3 (Tiga)
Yogyakarta:
Andi,
2017.
Text.
Gaya Turabian
Tjiptono, Fandy.
Service management mewujudkan layanan prima edisi 3.
3 (Tiga)
Yogyakarta:
Andi,
2017.
Print.