Gaya APA
Baran,Roger J, Galka,Robert J, Strunk,Daniel P. (2008).
Principles of customer relationship management .
Ohio:
Thomson South Western.
Gaya Chicago
Baran,Roger J, Galka,Robert J, Strunk,Daniel P.
Principles of customer relationship management.
Ohio:
Thomson South Western,
2008.
Text.
Gaya MLA
Baran,Roger J, Galka,Robert J, Strunk,Daniel P.
Principles of customer relationship management.
Ohio:
Thomson South Western,
2008.
Text.
Gaya Turabian
Baran,Roger J, Galka,Robert J, Strunk,Daniel P.
Principles of customer relationship management.
Ohio:
Thomson South Western,
2008.
Print.