Gaya APA

Kotler, Philip. (). Seni Menciptakan Nilai bagi Pelanggan (The Art of Building Customer Value) . Jakarta: YPM-LPMB.

Gaya Chicago

Kotler, Philip. Seni Menciptakan Nilai bagi Pelanggan (The Art of Building Customer Value). Jakarta: YPM-LPMB, . Text.

Gaya MLA

Kotler, Philip. Seni Menciptakan Nilai bagi Pelanggan (The Art of Building Customer Value). Jakarta: YPM-LPMB, . Text.

Gaya Turabian

Kotler, Philip. Seni Menciptakan Nilai bagi Pelanggan (The Art of Building Customer Value). Jakarta: YPM-LPMB, . Print.