Gaya APA

Solikin, M., Hunter, Robert. (2011). Pelayanan prima (service excellence) . Jakarta: Inti Prima.

Gaya Chicago

Solikin, M., Hunter, Robert. Pelayanan prima (service excellence). Jakarta: Inti Prima, 2011. Text.

Gaya MLA

Solikin, M., Hunter, Robert. Pelayanan prima (service excellence). Jakarta: Inti Prima, 2011. Text.

Gaya Turabian

Solikin, M., Hunter, Robert. Pelayanan prima (service excellence). Jakarta: Inti Prima, 2011. Print.